| INDUSTRY SPECIALIZATIONS |
|
+ Banking and Financial Services |
+ Pharmaceutical |
New Teller Training
New Branch Manager Training
Customer Service for Branch Banking
|
Proprietary SFA and CRM Software
Siebel Life Sciences
|
| PROFESSIONAL |
| + Service & Sales |
+ Leadership & Management |
+ Communication & Interpersonal Skills |
+ Professional Development |
Customer Service Skills
Diverse Customer Relationships
Extraordinary Sales Presentations
|
New Manager Skills
Transformational Coaching
Teamwork
Managing Others Through
Leading Remote Teams
Employee Engagement
|
Superior Communication
Raising Personal Effectiveness
Negotiation and Influencing Skills
PrioSys: Successfully connect with more people, in more places, more of the time.
Thriving in a Matrix Environment
Navigating Conflict Effectively
|
Extraordinary Consulting Skills
Internal Consulting Skills
Extraordinary Facilitation
High Performing Teams
Innovation for Business Performance
|
| SOFTWARE & TECHNICAL |
| ACT |
+ Adobe |
+ Apple |
+ Checkpoint |
+ Cisco |
| |
Acrobat
Audition
Authorware
ColdFusion
Director
Dreamweaver
FireWorks
FrameMaker
GoLive
Illustrator
InDesign
Pagemaker
Photoshop
Premiere
|
|
|
BCRAN: Building Cisco Remote Access Networks
BSCI: Building Scalable Cisco Internetworks
CCDA: Cisco Certified Design Associate
CCNA: Cisco Certified Network Associate
CIPTI: Cisco IP Telephony Part 1
CSPFA: Cisco Secure PIX Firewall Advanced
CSVPN: Cisco Secure Virtual Private Networks
ICND: Interconnecting Cisco Network Devices
SNPA: Securing Networks with PIX and ASA
|
| + Citrix |
+ CompTIA |
+ Corel |
Crystal Reports |
+ CWNP |
Citrix Presentation Server
MetaFrame
Nfuse
|
A+
CDIA+
CTT+
HTI+
i-Net+
Linux+
Network+
Project+
Security+
Server+
|
|
|
CWAP: Certified Wireless Analysis Professional
CWNA: Certified Wireless Network Administrator
CWNE: Certified Wireless Network Expert
CWNT: Certified Wireless Network Trainers
CWSP: Certified Wireless Security Professional
|
| + EC-Council |
FileMaker |
+ HDI: Help Desk Institute |
HIPPA: Health Insurance and
Portability and Accountability Act |
+ IBM |
CEH: Certified Ethical Hacker
CHFI: Computer Hacking
Forensic Investigator
|
|
Call Center Manager (CCM) Certification
Call Center Professional (CCP) Certification
Foundations Certification
Support Center Analyst (SCA) Certification
Support Center Manager (SCM) Certification
|
|
AIX
DB2
iSeries
Lotus AD
Lotus Domino
Lotus Notes
Lotus Script
Rational
Tivoli
WebSphere
|
| + Citrix |
+ CompTIA |
+ Corel |
Crystal Reports |
+ CWNP |
Citrix Presentation Server
MetaFrame
Nfuse
|
A+
CDIA+
CTT+
HTI+
i-Net+
Linux+
Network+
Project+
Security+
Server+
|
|
|
CWAP: Certified Wireless Analysis Professional
CWNA: Certified Wireless Network Administrator
CWNE: Certified Wireless Network Expert
CWNT: Certified Wireless Network Trainers
CWSP: Certified Wireless Security Professional
|
| + HP |
+ (ISC)2 |
ITIL: Information Technology |
Infrastructure Library |
+ Java |
|
CEH: Certified Ethical Hacker
CHFI: Computer Hacking
Forensic Investigator
|
|
|
Enterprise JabaBeans
J2EE
JavaScript
Java Services
JavaStruts
JSP
|
| Linux |
Red Hat Linux |
+ Microsoft |
+ Microsoft Business Solutions (MBS) |
+ Microsoft Office |
|
|
ADO.NET
Active Directory
ASP.NET
BizTalk
Exchange
Internet Cut Information Services
Internet Explorer
Longhorn
Microsoft Operations Manager (MOM)
MODL
Office Live Communications Server
OLAP
SharePoint
SQL Server
Systems Management Server (SMS)
VBA
Virtual Server
Vista
Visual Basic.NET
Visual C#.NET
Windows Server
XML
XP
|
Axapta
CRM
Dynamics
FRx
Great Plains (GP)
Navision
Solomon
|
Access
Excel
FrontPage
InfoPath
Outlook
PowerPoint
Project
Publisher
Visio
|
| + Novell |
+ Oracle |
+ Perl |
QuickBooks |
PeopleSoft |
GroupWise
NetWare
SUSE Linux
ZENworks
|
|
|
|
|
| PHP |
PMP: Project Management Professional |
+ SCP |
+ Sun |
Symantec |
|
|
SCNA: Security Certified Network Arch
SCNP: Security Certified Network Prof
SCNS: Security Certified Network Spec
|
J2EE
JavaBeans
Java Programming
OOAD
Shell
Solaris
Unix
XML
|
|
| Unix |
|
|
|
|
|
|
|
|
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